Privacy Policy

Welcome to VITALI ("VITALI," "we," "our," or "us"). We are committed to protecting the privacy, confidentiality, and security of the personal and health information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, communications, and the medical services we provide.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

Welcome to VITALI

"VITALI," "we," "our," or "us"). We are committed to protecting the privacy, confidentiality, and security of the personal and health information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, communications, and the medical services we provide.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

Our Commitment to Privacy

Protecting your privacy is fundamental to the care we provide.

VITALI maintains administrative, technical, and physical safeguards designed to protect your personal information and Protected Health Information ("PHI") in accordance with applicable federal and California laws, including the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), the Health Information Technology for Economic and Clinical Health ("HITECH") Act, and, where applicable, the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA").

Information We Collect

Depending upon how you interact with VITALI, we may collect the following categories of information.

Personal Information

We may collect:

Full name
Date of birth
Mailing address
Email address
Telephone number
Emergency contact information
Driver's license or government-issued identification where required
Insurance information (when applicable)
Payment information
Employment information when relevant to medical care

Medical Information

When you become a patient or seek consultation, we may collect:

Medical history
Current medications
Allergies
Prior diagnoses
Family medical history
Surgical history
Lifestyle information
Laboratory results
Diagnostic reports
Treatment history
Progress notes
Clinical photographs
Body composition measurements
Hormone laboratory data
Weight management information
Wellness goals
Follow-up records

Website Information

When visiting our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Internet service provider
Date and time of access
Pages viewed
Referral website
Clickstream information
General geographic region
Session duration
Cookies and similar technologies

Information You Voluntarily Submit

You may voluntarily provide information by:

Completing appointment request forms
Requesting consultations
Subscribing to newsletters
Downloading educational materials
Contacting our office
Registering for events
Responding to surveys
Communicating through email or text messaging

How We Use Your Information

We may use your information to:

Schedule appointments
Deliver medical care
Develop individualized treatment plans
Process payments
Verify insurance eligibility
Communicate regarding your care
Send appointment reminders
Coordinate care among healthcare providers
Respond to questions
Improve patient experience
Improve website performance
Maintain medical records
Comply with legal obligations
Prevent fraud
Protect patient safety
Conduct quality improvement activities
Perform internal analytics
Administer our business operations

Medical Services Covered by This Policy

This Privacy Policy applies to information collected in connection with services including, but not limited to:

Hormone Replacement Therapy (HRT)
Medical Weight Management
Body Composition Analysis
T-Shape 2 Body Sculpting
Erectile Dysfunction Shockwave Therapy
P-Shot®
CO₂ Laser Vaginal Rejuvenation
Botox® Cosmetic
Dermal Fillers
Vampire Breast Lift®
Wellness Consultations
Preventive Medicine
Anti-Aging Medicine
Regenerative Medicine
Aesthetic Services

Protected Health Information (HIPAA)

Medical information collected during the course of treatment is protected under HIPAA.

Our HIPAA Notice of Privacy Practices explains in greater detail how Protected Health Information may be used and disclosed.

If any conflict exists between this Privacy Policy and our HIPAA Notice, the HIPAA Notice shall govern Protected Health Information.

Cookies and Tracking Technologies

Our website may utilize:

Browser cookies
Session cookies
Persistent cookies
Google Analytics
Google Tag Manager
Meta (Facebook) Pixel
Advertising technologies
Website analytics tools
Security monitoring technologies

Marketing Communications

If you voluntarily subscribe to receive updates, we may send:

Educational newsletters
Wellness information
Practice announcements
Promotions
Event invitations
Service updates

SMS Communications

If you opt in to receive text messages, VITALI may send:

Appointment reminders
Scheduling updates
Follow-up instructions
Office notifications
Educational information
Promotional messages (only where separately authorized)

Payment Information

Payments may be processed through secure third-party payment processors.

VITALI does not intentionally store complete payment card information on publicly accessible website systems.

Payment processors maintain their own privacy and security practices.

Sharing Information

We do not sell your personal information or Protected Health Information.

We may share information only when appropriate, including:

Healthcare Providers

To coordinate your medical care.

Laboratories

For diagnostic testing.

Pharmacies

To process prescriptions.

Medical Specialists

When referrals are necessary.

Business Associates

HIPAA-compliant companies assisting with:

Electronic medical records
Billing
Scheduling
Secure communications
Information technology
Cloud storage
Payment processing

Legal Requirements

When disclosure is required by:

Court order
Subpoena
Public health reporting
Government investigation
Regulatory agency
Law enforcement request as permitted by law

Protection of Rights

When necessary to:

Prevent fraud
Protect patient safety
Enforce legal rights
Protect the security of our systems

Clinical Photography

Clinical photographs may be obtained for:

Medical documentation
Treatment planning
Monitoring progress

Data Security

VITALI employs reasonable administrative, technical, and physical safeguards to protect your information from:

Unauthorized access
Unauthorized disclosure
Loss
Theft
Misuse
Alteration
Destruction

Data Retention

We retain personal information and medical records only as long as necessary to:

Provide healthcare services
Maintain business operations
Comply with federal and California law
Resolve disputes
Enforce legal agreements

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

Request access to certain personal information
Request correction of inaccurate personal information
Request deletion of eligible personal information
Know how personal information is collected and used
Limit certain uses of sensitive personal information where applicable

Children's Privacy

This website is not intended for children under eighteen (18) years of age.

We do not knowingly collect personal information directly from children without appropriate parental or legal guardian authorization as required by law.

Third-Party Websites

Our website may contain links to third-party websites or services.

VITALI is not responsible for:

Third-party privacy practices
Website content
Security
Accuracy

Electronic Communications

Although VITALI takes reasonable measures to protect electronic communications, no email or internet transmission can be guaranteed completely secure.

Please avoid transmitting highly confidential medical information through unsecured email unless specifically instructed by our office.

Your Choices

You may choose to:

Decline marketing communications
Disable browser cookies
Request updates to your contact information
Request access to eligible personal information
Exercise applicable privacy rights under federal or California law

Changes to This Privacy Policy

VITALI reserves the right to modify this Privacy Policy at any time.

Any revisions become effective immediately upon posting to this website.

The updated Effective Date will appear at the top of this page.

Continued use of this website constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, please contact:

VITALI
Privacy Officer
Phone: 833-200-1148
Address: 500 N. STATE COLLEGE #1100A, ORANGE, CA 92868
Website: vitaliliving.com

Your Consent

By using this website, submitting information, requesting services, scheduling appointments, or otherwise interacting with VITALI, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein, to the extent permitted by applicable law.