Legal

Terms & Conditions

Effective Date: July 15, 2026

Welcome to VITALI ("VITALI," "we," "our," or "us"). Please read these Terms & Conditions carefully before using this website. By accessing or using this website, scheduling services, submitting information, or communicating with VITALI through this website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of this website.

1. Website Purpose

This website is provided solely for informational and educational purposes regarding the medical and wellness services offered by VITALI.

Nothing contained on this website creates a physician-patient relationship or constitutes medical advice, diagnosis, or treatment.

Use of this website does not establish you as a patient of VITALI.

2. Medical Services

VITALI provides medical, wellness, and aesthetic services including, but not limited to:

  • Hormone Replacement Therapy (HRT)
  • Medical Weight Management
  • T-Shape 2 Body Sculpting
  • Body Composition Assessments
  • Erectile Dysfunction Shockwave Therapy
  • P-Shot®
  • CO₂ Laser Vaginal Rejuvenation
  • Anti-Aging Medicine
  • Botox® Cosmetic
  • Dermal Fillers
  • Vampire Breast Lift®
  • Wellness Consultations
  • Preventive Health Services

Availability of services may vary based upon medical evaluation, provider discretion, licensing requirements, and applicable laws.

3. No Medical Advice

The information contained on this website is intended solely for general informational purposes.

Nothing contained on this website should be interpreted as:

  • Medical advice
  • Diagnosis
  • Medical treatment
  • Prescription recommendations
  • Medical clearance

Every patient is unique. Treatment recommendations can only be made after consultation with a qualified healthcare provider.

Never disregard professional medical advice because of information found on this website.

If you believe you are experiencing a medical emergency, immediately call 911 or visit your nearest emergency department.

4. Physician-Patient Relationship

Submitting a form, requesting information, scheduling an appointment, sending an email, participating in an online consultation, or communicating with VITALI does not establish a physician-patient relationship.

A physician-patient relationship is created only after:

  • An in-person or approved telehealth consultation
  • Medical evaluation
  • Acceptance by a licensed provider
  • Completion of required consent documentation
  • Payment arrangements when applicable

VITALI reserves the right to decline treatment when medically appropriate.

5. Eligibility

You must be at least eighteen (18) years of age to use this website or request services unless accompanied by a parent or legal guardian where permitted by law.

By using this website, you represent that:

  • You are legally capable of entering into agreements.
  • Information you submit is accurate.
  • You will not use this website for unlawful purposes.

6. User Responsibilities

You agree not to:

  • Submit false information.
  • Misrepresent your identity.
  • Attempt unauthorized access to website systems.
  • Upload malware or harmful software.
  • Interfere with website operation.
  • Violate applicable laws.
  • Use automated systems to collect website content.
  • Impersonate another individual.

7. Appointment Requests

Appointment requests submitted through this website are requests only.

Submission of a request does not guarantee an appointment.

Appointments become confirmed only after communication from VITALI.

VITALI reserves the right to:

  • Reschedule appointments
  • Decline appointments
  • Require deposits
  • Require medical documentation
  • Require additional screening

8. Telehealth Services

Certain consultations may be provided through secure telehealth technologies where permitted by law.

Telehealth services may not be appropriate for every patient or medical condition.

Technical interruptions, connectivity issues, or licensing restrictions may affect availability.

Emergency medical situations should never be managed through telehealth.

9. Prescription Medications

Prescription medications are issued solely at the discretion of licensed medical providers.

Completion of a questionnaire does not guarantee a prescription.

Medical necessity, laboratory evaluation, contraindications, patient safety, and applicable regulations determine treatment eligibility.

10. Individual Results

Every patient responds differently to treatment.

Any examples, testimonials, photographs, or descriptions of outcomes presented on this website are illustrative only.

VITALI makes no guarantee regarding:

  • Weight loss
  • Hormone optimization
  • Body sculpting outcomes
  • Sexual wellness improvements
  • Cosmetic improvements
  • Recovery timelines
  • Treatment duration

Individual results vary based on numerous biological and lifestyle factors.

11. Risks

All medical procedures involve inherent risks.

Potential risks vary depending upon the procedure and may include:

  • Bruising
  • Swelling
  • Infection
  • Allergic reaction
  • Bleeding
  • Scarring
  • Pain
  • Temporary discomfort
  • Dissatisfaction with cosmetic outcome

Patients should discuss all risks with their provider prior to treatment.

12. Pricing

Pricing displayed on this website is subject to change without notice.

Quoted pricing does not constitute a binding agreement.

Treatment recommendations and pricing may vary following consultation.

Taxes, fees, financing charges, or additional medical services may apply where permitted by law.

13. Payment

Payment is due according to the policies established by VITALI.

Accepted payment methods may include:

  • Credit cards
  • Debit cards
  • Financing providers
  • Cash
  • Other approved payment methods

Failure to satisfy payment obligations may result in cancellation of appointments or collection activities where permitted by law.

14. Cancellation Policy

Patients are expected to provide advance notice if cancellation or rescheduling is necessary.

Missed appointments, late cancellations, or repeated no-shows may result in:

  • Cancellation fees
  • Deposits
  • Loss of future scheduling privileges

Specific cancellation policies may be provided separately.

15. Intellectual Property

All content on this website is owned by or licensed to VITALI.

This includes:

  • Logos
  • Branding
  • Text
  • Graphics
  • Videos
  • Photography
  • Medical illustrations
  • Icons
  • Website design
  • Educational materials
  • Layout
  • Source code where applicable

Unauthorized reproduction, distribution, copying, modification, or commercial use is prohibited without written permission.

16. Trademarks

VITALI and associated branding are protected by applicable trademark laws.

Third-party trademarks referenced on this website remain the property of their respective owners, including but not limited to:

  • Botox®
  • P-Shot®
  • Vampire Breast Lift®

Use of these marks does not imply ownership by VITALI.

17. User Content

If you submit reviews, testimonials, photographs, comments, or feedback, you grant VITALI a non-exclusive, royalty-free license to use such content for business, educational, promotional, or marketing purposes unless prohibited by law.

You represent that you own or have permission to submit any content provided.

18. Privacy

Use of this website is also governed by VITALI's Privacy Policy and HIPAA Notice of Privacy Practices.

Protected Health Information is handled separately under applicable federal and state privacy laws.

19. Third-Party Websites

This website may contain links to third-party websites.

VITALI does not endorse, control, or assume responsibility for:

  • Third-party content
  • Privacy practices
  • Products
  • Services
  • Accuracy

Accessing third-party websites is at your own risk.

20. Website Availability

We strive to maintain uninterrupted website access but do not guarantee continuous availability.

Website maintenance, updates, technical failures, cyber events, or circumstances beyond our control may temporarily interrupt service.

21. Disclaimer of Warranties

This website is provided "AS IS" and "AS AVAILABLE."

To the fullest extent permitted by law, VITALI disclaims all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy
  • Availability
  • Reliability

We do not warrant that the website will be uninterrupted, secure, or error-free.

22. Limitation of Liability

To the fullest extent permitted by law, VITALI, its physicians, providers, employees, contractors, affiliates, officers, directors, and agents shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from:

  • Website use
  • Website interruption
  • Reliance on website information
  • Technical failures
  • Cybersecurity incidents
  • Unauthorized access
  • Delayed communications
  • Third-party services
  • Loss of data

Where liability cannot legally be excluded, it shall be limited to the maximum extent permitted by applicable law.

23. Indemnification

You agree to defend, indemnify, and hold harmless VITALI and its affiliates from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Your use of the website
  • Your violation of these Terms
  • Your violation of applicable law
  • Information you submit

24. Governing Law

These Terms & Conditions are governed by the laws of the State of California without regard to conflict-of-law principles.

25. Dispute Resolution

Any dispute arising out of these Terms or your use of this website shall first be attempted to be resolved through good-faith informal negotiations.

If resolution cannot be reached, disputes shall be resolved through binding arbitration in California, except where prohibited by law.

Nothing prevents VITALI from seeking injunctive relief for intellectual property violations or misuse of confidential information.

26. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

27. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and VITALI regarding your use of this website and supersede any prior understandings relating to website use.

28. Changes to These Terms

VITALI reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon posting to this website.

Continued use of the website constitutes acceptance of the revised Terms.

29. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

  • VITALI
  • Phone: 833-220-1148
  • Address: 500 N. STATE COLLEGE #1100A, ORANGE, CA 92868
  • Website: VITALILIVING.COM

Notice:

The services offered by VITALI are provided only after evaluation by a licensed healthcare provider and are subject to applicable federal and California laws. Certain therapies may not be appropriate for every patient, and treatment recommendations are individualized based on medical necessity, clinical judgment, and patient safety.

© 2026 VITALI. All Rights Reserved.